Client Comments

Below is the feedback we have received from our happy customers, if you have any questions please don’t hesitate to contact us.

If you would like to submit your own feedback please complete the form at the bottom of this page.

 

Thanks Nick and Donna for getting to us despite the treacherous road and weather conditions and sorting our boiler problem. It really is appreciated

Alan Taylor

Nick and Donna, Thanks so much, Simon is a credit to your firm - my mum thinks he's ace. Its nice to have a plumber who turns up when he is supposed to.

Mrs. D. Jones

We thank you very much for the quick and efficient way this job was done.

Graham and Stella Smith

Dear Nick and your "team".
Thanks very much for all your hard work in making our house so cosy. We know it was a huge challenge for you but your positive 'no problem' attitude was greatly appreciated. Many thanks once again to all of you.

Sue Coulton

Nick, Thank you so much for the work you did for us and for managing to squeeze us into your schedule, it was very much appreciated.

Sarah and Dan

Dear Nick and Donna, Thank you for the excellent service that you have provided over the last twelve months, it has been outstanding. I have enclosed a cheque for the new service contract. Thanks again.

Richard Briers

Thanks so much for a great job, it looks fab, and your fitter was a credit to you. Thanks again. Sarah Smith

Sarah Smith

Many thanks for your prompt service. Good Job!

R. Carr

I can't recommend Brookhouse enough! We're very happy with the boiler and new radiators. Nick sat down with us and talked us through the options. We went with his recommendations and he was spot on. Everything went smoothly with no fuss, plus no mess left behind. Many thanks for a great job!

Ged Warren

We would strongly recommend Brookhouse Gas to others.Mitch and Ryan installed a new boiler for us. They took a lot of care with the work, and were very considerate around the house.
We did have a problem with the boiler-not their fault- it was a faulty hose installed during manufacture,and every time we phoned Nick came straight out,twice in the evening,once before his days work.

Judith and Graham Barlow

Mitch and Ryan work together superbly and are a credit to your company. They are courteous, polite and meticulous in what they do. Our replacement gas boiler was installed without fuss, within the allotted time, and with a minimum of inconvenience to ourselves. Well done lads.

David Lockwood

Many thanks to Nick and Jeff's teams for installation of Oil Fired central heating at both properties. Workmanship and customer services were excellent at all times. We can recommend Brookhouse Gas to anybody who is looking to convert to oil fired system.

Mr P Chapman / Mr A Baraclough

Thanks once again for your excellent service

Mrs. J. A. Hughes

I was very pleased with your quick and excellent service, with regards to our gas fire. All the best and many thanks.

Mr Keeton

Nick, I was very impressed with your team and would particularly like you to pass on my thanks to Mitch. It's a pleasure to find people who take pride in doing a good job. Thanks again.

Mrs. G. Latham

The service we received on the gas fire was excellent, very thorough. Your emplyees are to be congratulated. Regards.

David Roaberts

Nick and team,

Thank you for a job well done. We are both very pleased.

Anita Spafford

Nick installed our whole central heating system / boiler some years back. We now have a service contract for the system and a separate gas fire. This is excellent value for money with a yearly service thrown in and we are safe in the knowledge that if we have a problem Nick or one of his team are just at the end of the phone.

Nick and his team are polite, professional and provide excellent service. You can trust that they will do you a professional job and will attend to your calls very promptly. It's not often these days that you can find a tradeperson who you can rely on and that you are happy to recommend to others.

Martin and Kathy Farr

I recently bought an house to rent out, Nick did a fantastic job for me with regards the central heating, I did not know it was in such a mess when I made an offer on the house.

I could not have got the house finished on time with out Nicks help.

Thanks.

Steven Wilkinson

Dear Nick,
Just to say thank you very much for fixing our radiator on Saturday. We appreciate it very much indeed.

Marcelia Baker

Dear Nick,
Thank you for your quick and excellent service.

Mrs. J. Hughes

Thanks Nick, Great Job. We now have a warm house.

Cheers.

Adrian Sealey

Dear Nick,
Thank you for a speedy job, very well done. We were very impressed.
Thanks to Simon for his care and courtesy.

Yours.

Hilary Carr

We would have no hesitation in recommending Nick and the rest of his team to anyone, they fitted our new boiler and also a new radiator. They cleaned up after themsleves and everything was done when they said it would be done.

Karen & Graham Clough

I'd like to thank you for sorting out my boiler problem so promptly and in such a professional manner.

I had already engaged one company to sort the problem who came out, did'nt really know what they were doing and said they would be back in touch, they never did get back in touch and I spent several days trying to find someone else to come out and take a look at the boiler and along the way as a result of many phone calls made I came to the conclusion that yours is an industry rife with cowboys whose main personal characteristics were arrogance and ignorance with an equal measure of rudeness. So it was a refreshing change to speak to you and then have one of your repairmen come out to take a look at the problem on the day and at the time he said he would.

He methodically worked through the possible faults and ordered the parts, these arrived promptly and he then proactively contacted me to arrange fitting, I found him professional, courteous and very personable which is at the opposite end of the scale from others I have spoken to.

So overall I am very happy and impressed with the service I have received from you and I shall not hesitate in recommending Brookhouse Gas Services to others.
Thanks and Kind Regards.

Shane Robinson

The boiler is working fine and for the first time in months we have no washing up waiting to be done.
Thanks for making everything so straightforward.

Adam Jeays

Dear Nick,
Thank you so much for doing such a great job installing our new boiler.

Many thanks.

Steve Killingbeck

We are very pleased with the new radiators and were impressed with Simon and Alex who fitted them, it was nice to see young men that take pride in their work!

The system is working well, we are still hearing a few grumbling noises which we have been informed will settle down when the solutions have worked their way round the system a few times.

Thanks again.

Jayne Gardiner

Excellent Plumber/ Gas Servicing!!!

Are you sick and tired of arranging an appointment with a workman and they never turn up, or they are hours late?. Well Nick is not like that, he phoned when he said he was going to phone, he arrived EARLY when he came to quote, how often does that happen?

Nick visited last friday and I now have hot water and heating!!!!!(Just in time for the cold summer).

It was all done professional and within estimated time and cost.

Nick Woodward is without doubt one of the best workmen I have found. I have no problems strongly recommending the guy.

Dave Swirles

Dear Nick, Thanks very much for fitting our new boiler, we are really pleased with the work.

Suzanne Humphreys

Thank you for your considerate and prompt service.

Marjorie Dumville

Nick, Thank you very much for a job well done.

Pete Hurst

Many thanks for all your's and Simon's hard work, it was really appreciated and you did a great job. We would certainly have no hesitation in recommending you to others.

Best wishes to you and your family.

Cheryl and Tony Fox

Having spent 40 years working in the water business, I am always wary about having modifications to our home plumbing.

However, during the whole exercise of replacing our boiler from initial visit to firing up the new boiler you and your staff gave us confidence.

You have provided us with a very neat heating system, which I would be more than happy to show and discuss to any potential customers who might want to see an example of high quality workmanship.

Kind Regards

David Roberts

As a Brookhouse Gas services materials supplier, I would like to take the opportunity to complement them as one of the best customers I have with regards to organisation qualities and purchase of quality products.

In a world where it seems everybody from restaurants to major car builders are determined to cut corners I can honestly say that Nick and his team recognise customer service, quality products and quality workmanship as the key to running a succesful business.

I would definately recommend Brookhouse Gas Services, a thriving business going from strength to strength!

Simon Platts

No hot water and a house full of grandchildren on a visit from Hampshire!! - a call to Brookhouse Gas at 8.00am resulted in back to normality at 5.00pm the same day with new parts collected and fitted.

The team was extremely efficient, friendly and helpful - I was impressed so much that I immediately signed up for for the Silver Star Heating Care Package.

Thankyou and well done to everyone involved at Brookhouse Heating Services.

Brian W

New radiators Fitted. Thank you for a prompt, clean and efficient service.

Mr Falling

 

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